You were about to rent a second computer for Acme.
Account Expert is a public jurniti template (/templates/account-expert). You fork it into a paid hermes microVM. Each account is a dossier file on that one box.
If you searched for AI account expert agent, this page maps that intent to a concrete fork.
What searchers mean by AI account expert agent
People typing AI account expert agent usually want a CRM sidecar, a hosted bot per logo, or a runnable operator they own.
CRM sidecars still live in someone else's SaaS. Hosted bots per logo become a second bill per customer. jurniti sells a running agent seat you can fork, key, and operate — with Firecracker isolation and a human still on send.
What the Acme fixture returns
Paste what do I need to know about Acme?
You get Priya, SSO before GA, and the slip to the 12th.
Ask about Northwind. You get INV-1842 and Marcus.
The first answer must not name the invoice. That isolation is the product.
Why dossiers are files, not VMs
A second paid microVM per logo is the trap.
Copy _template.md. Name the file. Backfill the champion and the last touch. Stay on this box.
Do not buy another VM.
Why it refuses to email the customer
Ask it to email Priya.
It refuses.
The skill answers and flags. It does not write the CRM, open a ticket, or send. You hit send.
How this is not churn-risk-and-renewal-watch
That template watches renewal risk.
This one answers named-account questions from a running dossier. Different job. Fork the right one.
First five minutes
- Fork
/templates/account-expert. - Set
OPENROUTER_API_KEYin Hermes (your key, your bill). - Paste
what do I need to know about Acme? - Ask about Northwind. Confirm INV-1842 did not appear in the Acme answer.
No model key is stored in the snapshot. Public capture is scrubbed.